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General VA
General VA

Hire a Virtual Assistant

A dedicated VA trained in Shopify and eCommerce operations, handling the tasks that consume your time so you can focus on growth.

See PricingTalk to us first
Starting from
$4/hr
No contracts. Cancel anytime.
48h
Average match time
100%
Dedicated, not shared
Transparent Pricing

Pay only for hours worked

No retainers, no minimums, no surprises. Every tier gets a dedicated VA, same person, every time.

Starter
$4/hr

Ideal for straightforward, repeatable tasks, data entry, basic research, and simple admin.

  • Data entry & spreadsheet management
  • Basic product listing uploads
  • Simple research tasks
  • Email inbox organisation
  • Order tracking updates
Get Started
Most PopularStandard
$5/hr

The right level for most store operators, Shopify admin, customer support, and supplier coordination.

  • Everything in Starter
  • Shopify admin & product management
  • Customer support responses
  • Supplier outreach & follow-ups
  • Weekly reporting summaries
Get Started
Growth
$6/hr

For stores that need a VA comfortable with multi-channel tasks and light content work.

  • Everything in Standard
  • Multi-channel listings (Amazon, Etsy)
  • Social media scheduling
  • Basic graphic resizing & uploads
  • SOP documentation
Get Started
Pro
$7/hr

A senior VA with broader expertise, analytics, app management, and cross-team coordination.

  • Everything in Growth
  • Shopify app configuration
  • Performance analytics & dashboards
  • Team coordination & task delegation
  • Advanced research & competitor analysis
Get Started
What You Get

Everything included, nothing hidden

Dedicated, Not Shared

Your VA works with a small portfolio of clients. You always get the same person, they learn your store, your tone, your edge cases.

Tarly Time Tracking

Every hour is logged in Tarly so you see exactly what was worked on and when. No guessing, no trust issues.

Task Board Included

We set up a shared task board (Notion, Asana, ClickUp) so every task is submitted, prioritized, and confirmed complete.

Weekly Summaries

A Friday wrap-up lands in your inbox every week, tasks completed, hours logged, blockers flagged.

Fast Rematch Guarantee

If your VA does not work out for any reason, we rematch within 48 hours. SOPs mean the new VA picks up without rebriefing.

No Long-Term Contracts

Month-to-month. Scale hours up or down as your store needs change. Cancel with two weeks notice, no penalty.

Common Questions

Straight answers

Most clients are matched and briefed within 3–5 business days. Tasks typically begin in week two so your VA can shadow your workflow before touching anything.
All rates are per hour. You agree a minimum number of hours per week and are only billed for time actually worked, logged in Tarly with task-level detail.
We can accommodate smaller engagements. The minimum is typically 5 hours per week. Contact us and we will quote based on your actual requirements.
Yes. If you need a more experienced VA, we rematch you. Tier changes take effect at the start of the next billing period.
Yes, all new engagements include a two-week trial at the agreed rate. If you are not satisfied after the first two weeks, you pay only for hours worked and we part on good terms.

Ready to hire your General VA?

Book a free 30-minute discovery call. We will map your recurring tasks, estimate the time saving, and match you with the right VA within the week.

Book a Free Call