Hire an eCommerce VA | ScaleWise VA

eCommerce Operations

Hire an eCommerce VA

A VA fluent across Shopify, Amazon, Etsy, eBay, and more, keeping your multi-channel operation running without you in the middle.

  • Single Channel

    $5 an hour

    Managing one platform well, listings, orders, and customer communications.

    • Platform listings & catalog management
    • Order processing & tracking
    • Customer support messages
    • Basic inventory monitoring
    • Platform policy compliance checks
  • Multi-ChannelMost popular

    $6 an hour

    Coordinating 2–3 platforms with consistent product data and synchronised operations.

    • Everything in Single Channel
    • Cross-platform catalog sync
    • Shopify + Amazon / Etsy management
    • Listing optimization (SEO titles, images)
    • Weekly cross-channel performance report
  • Growth

    $7 an hour

    For brands scaling across 3+ channels, promotional coordination, supplier management, and analytics.

    • Everything in Multi-Channel
    • Promotional calendar management
    • Supplier & fulfillment coordination
    • Return & dispute management
    • Competitor monitoring & gap analysis
  • Expert

    $8+ an hour

    A senior eCommerce operator capable of running your entire back-end operation end-to-end.

    • Everything in Growth
    • Full P&L and margin tracking
    • New channel expansion support
    • Team & task delegation management
    • Process documentation & SOPs

Billed by the hour, from 5 hours a week, month to month with two weeks’ notice. Every tier is a dedicated VA, the same person every time.

What you get

Everything included, nothing hidden.

  • Multi-Platform Expertise

    Shopify, Amazon Seller Central, Etsy, eBay, TikTok Shop, Walmart. Your VA is briefed on every platform in your stack before they start.

  • Catalog Consistency

    One VA owns the product data across all channels. No more version drift, wrong prices, or missing images on channel B.

  • Tarly Time Tracking

    Every hour logged at task level. You see which platform your VA spent time on and what they did, every day.

  • Dedicated, Not Shared

    The same person across all your channels. They learn your SKUs, your customer tone, and your escalation thresholds.

  • Weekly Performance Summary

    Channels covered, orders processed, listings updated, disputes resolved, and anything that needs your input, every Friday.

  • Flexible Hours

    Scale hours up for Q4, down in quiet periods. Two weeks notice for any changes. No lock-in contracts.

Questions

Straight answers.

Which eCommerce platforms do your VAs cover?

Shopify, Amazon Seller Central (FBA and FBM), Etsy, eBay, TikTok Shop, Walmart Marketplace, and WooCommerce. If you sell on a platform not listed, ask us, we likely have a VA with that experience.

Can my VA manage Amazon listings and Shopify simultaneously?

Yes, that is exactly what our Multi-Channel tier is designed for. Your VA manages product data, orders, and customer messages across both platforms using a consistent workflow.

Do you handle Amazon FBA prep tasks?

Our VAs handle the administrative side of FBA, shipment plan creation, FNSKU label coordination, inventory reconciliation, and stranded listing resolution. Physical prep work requires a separate fulfillment partner.

What if my VA needs to know our brand guidelines?

We create a full briefing document before day one: brand voice, image specs, naming conventions, pricing rules, and anything platform-specific. The VA reads and signs off on this before touching a listing.

Can I start with one channel and expand later?

Yes. Many clients start with Shopify only and add Amazon or Etsy management once the workflow is stable. We adjust hours and tier accordingly.

  • Alwaz manages our Shopify store as a virtual assistant. I highly recommend him to anyone seeking support within his areas of expertise, he consistently completes tasks efficiently and effectively.

    Memduh G. Store founder and CEO · Upwork

  • Smart suggestions and very responsive. For the first time I am confident my Shopify store is in the right hands.

    Rex M. United States · Fiverr, repeat client

  • Alwaz is efficient, reliable, and proactive. He made our store operations smooth and stress-free. Highly recommended.

    Carey N. United States · Fiverr

Ready to hire your eCommerce Operations?

Book a 30-minute call. Tell us which platforms you are on, how many SKUs you manage, and what tasks are slowing you down. We will find the right VA within the week.