Amazon Store Management

What is it?

What is Amazon Store Management?

We manage your Amazon seller account end-to-end including product listings, FBA coordination, PPC campaign oversight, customer support, and performance monitoring. Our Specialists operate inside your account and treat it like their own.

Marketplace Management

What's included.

Everything in this service

Product Listing Creation & Optimization

Keyword-rich titles, bullet points, and descriptions that rank in Amazon search and convert browsers into buyers.

FBA Shipment Coordination

We coordinate your FBA shipments, manage prep requirements, and keep your inventory flowing into Amazon warehouses.

PPC Campaign Management

Sponsored Products, Sponsored Brands, and auto campaigns set up and optimized to maximize ROAS.

Customer Support & Returns

All buyer messages, return requests, and A-to-Z claims handled professionally and promptly.

A+ Content Management

Enhanced brand content that tells your brand story and improves conversion rates on your product detail pages.

Keyword Research & SEO

Deep keyword research using Amazon-specific tools to ensure your products are found by the right buyers.

Account Health Monitoring

Daily monitoring of your account health dashboard, ODR, late shipment rate, policy violations, and more.

Brand Registry Support

Help navigating Brand Registry, IP complaints, and protecting your listings from hijackers.

Why it matters

Why this matters for your store.

Amazon is one of the most competitive marketplaces in the world. Rankings, reviews, and account health can change overnight. Having a dedicated Specialist monitoring and managing your account daily is the difference between growing and stagnating.

Our Approach

How we do it.

Discovery Call

We learn about your seller account, your current challenges, and where you want to grow.

Account Audit

A thorough review of your listings, campaigns, account health, and seller metrics.

Specialist Assignment

We pair you with an Amazon Specialist who has hands-on experience in your category.

48hr Onboarding

Access is granted, tools are connected, and your Specialist is ready to begin within 48 hours.

Ongoing Management

Your account is monitored and managed daily. Weekly updates and monthly performance reports included.

Questions

Common questions.

Do you manage Seller Central or Vendor Central accounts?

Both. Most of our clients are on Seller Central (FBA and FBM). For Vendor Central we focus on chargebacks, item setup, and Amazon Marketing Services rather than fulfillment, since you do not control fulfillment on Vendor.

Which Amazon marketplaces do you support?

Amazon US, UK, Canada, Germany, France, Italy, Spain, Netherlands, Australia, and Japan. International expansion (translations, VAT compliance, FBA cross-border) is a separate workstream we scope on the call.

How is your Amazon PPC different from a freelancer running campaigns?

We split-out by intent (Sponsored Products, Brands, Display, video), maintain separate exact, phrase, and broad campaigns, and run search-term harvesting weekly. Bid changes are data-led with a documented decision rule, not a feel.

Can you help me launch a new product on Amazon?

Yes. Launches include keyword research, listing creation, A+ content, image stack design, ranking strategy, PPC launch plan, and inventory ramp-up. We are deliberate about review velocity to stay inside Amazon TOS.

What if Amazon suspends my listing or account?

We write the Plan of Action, gather supporting documentation, and submit through the correct appeals channel. Speed matters with suspensions, so account health monitoring catches most issues before they escalate.

Will I see all the work that is being done in my account?

Yes. You get a weekly written update plus a monthly dashboard covering sessions, conversion, ACOS, TACOS, inventory health, and account-health metrics. Every campaign change is logged in a shared changelog.