Shopify Store Check: a written check of your store | ScaleWise VA

Shopify Store Check · Fixed price

Your Shopify store, checked item by item.

We go through your store the way we would on the first day of running it: product pages, checkout, stock, the inbox, email flows, tracking, speed and policies. You get a written list of what needs fixing, in the order we would fix it, within 5 business days.

Shopify Store Check

$149 one price

67 checks, a written fix list and a recording, in 5 business days from the day access works.

  • A written report: 67 checks in eight sections
  • The five things to fix first, on the first page
  • The fix list as a spreadsheet, to keep or hand on
  • A screen recording of up to 15 minutes, showing the top fixes on your own store
  • Taken off your first month if you start store management within 30 days
Start a store checkOr run the free checklist yourself

What we check

67 checks, in the eight places stores quietly leak.

  1. 01 · Product pages

    Images on a phone, titles, descriptions, size guides, reviews, and searches that return nothing.

  2. 02 · Cart and checkout

    Where shipping cost first appears, express pay, discount codes, and rates for every country you ship to.

  3. 03 · Stock and orders

    Whether Shopify’s numbers match yours, and orders sitting past your dispatch promise.

  4. 04 · The customer inbox

    Saved replies, how fast pre-purchase questions get an answer, and the returns route.

  5. 05 · Email and SMS

    Whether your Klaviyo flows exist, and whether the ones marked live are actually sending.

  6. 06 · Tracking

    Which pixels fire, and whether they go through Shopify’s own pixel manager.

  7. 07 · Speed and store health

    Mobile score, heavy images, broken links, and apps nobody uses any more.

  8. 08 · Policies and consent

    The five pages every store needs, the cookie banner, signup forms, reviews and claims.

The policy section is a practical check, not legal advice.

What a finding looks like

Written for whoever does the fix.

Every item that needs work gets the same five parts, in fix order. The report opens with the five to do first and closes with what looked fine, so nobody redoes it.

An example for a made-up candle store, not a client.

Finding 1 of 14 · Fix this week · Cart and checkout

What we found
Shipping cost first appears on the second step of checkout. The cart says “Taxes and shipping calculated at checkout”, and no product page mentions shipping. Your settings have free shipping over $60, but that is not shown anywhere before checkout.
Where
Cart drawer and every product page, checked on a phone at 390px wide with a US address.
Why it matters
A customer who meets the shipping cost at the last step usually leaves without saying why. It shows up only as an abandoned checkout.
The fix
One line under the cart total, for example “Free shipping over $60. You are $14 away.”, and the same threshold on product pages. Your theme has a cart message setting; no app is needed.
Effort and who
About 30 minutes. You, in the theme editor, or anyone with theme access.

What we need from you

View access, and ten minutes.

Not ready to give access yet? We can check the storefront on its own: 38 of the 67 items need nothing but your store’s address.

  • A staff account, not your login. View permissions for orders, products, reports and themes; nothing in payments, billing or settings. You remove it yourself in one click when the report arrives.
  • Read-only seats in your other tools: the Analyst role in Klaviyo, an Observer seat in Gorgias, or the nearest read-only option in your helpdesk.
  • A screenshot of your installed apps.
  • A short form, about ten minutes: what you sell, where you ship, what worries you most, and the dispatch time you promise.

Questions

About the check.

Alwaz Tahir

Reviewed by Alwaz Tahir, founder of ScaleWise VA. Updated .

How is this different from the free checklist?

The checklist is the list, free to run yourself. The Store Check is us running it on your store, with access to the parts of Shopify, Klaviyo and your helpdesk that a visitor cannot see, and writing up what to fix in the order we would fix it. A free 30-minute call still comes with a short scorecard of your storefront; the Store Check is the full version.

Do you need my Shopify login?

No. A staff account with view permissions is enough, and we never ask for the owner login. Payments, payouts, billing and store ownership stay with you.

Will you fix what you find?

Not as part of the check. The report is written so that you, your developer or any VA can work through it. If you would like us to do it, each finding has an hours estimate, and if you start store management within 30 days, the $149 comes off your first month.

My store is not live yet. Can you still check it?

Yes. Send the storefront password with the staff account. Some checks, such as your own sales data, will not apply yet, and the report says which ones.

Not ready to give anyone access?

We can check the storefront on its own: 38 of the 67 items need nothing but your store’s address. The report says which items it could not reach.

Do I have to sign up for anything afterwards?

No. You get the report, and we send one email a week later to ask whether anything is unclear. If you want to talk it through, a 30-minute call is there; if not, that is the end of it.

Want a second pair of eyes on your store?

A written check of 67 things, in 5 business days, for $149.

Start a store checkOr book a 30-min call first