Hire a Virtual Assistant | ScaleWise VA

General VA

Hire a Virtual Assistant

A dedicated VA trained in Shopify and eCommerce operations, handling the tasks that consume your time so you can focus on growth.

  • Starter

    $4 an hour

    Ideal for straightforward, repeatable tasks, data entry, basic research, and simple admin.

    • Data entry & spreadsheet management
    • Basic product listing uploads
    • Simple research tasks
    • Email inbox organisation
    • Order tracking updates
  • StandardMost popular

    $5 an hour

    The right level for most store operators, Shopify admin, customer support, and supplier coordination.

    • Everything in Starter
    • Shopify admin & product management
    • Customer support responses
    • Supplier outreach & follow-ups
    • Weekly reporting summaries
  • Growth

    $6 an hour

    For stores that need a VA comfortable with multi-channel tasks and light content work.

    • Everything in Standard
    • Multi-channel listings (Amazon, Etsy)
    • Social media scheduling
    • Basic graphic resizing & uploads
    • SOP documentation
  • Pro

    $7 an hour

    A senior VA with broader expertise, analytics, app management, and cross-team coordination.

    • Everything in Growth
    • Shopify app configuration
    • Performance analytics & dashboards
    • Team coordination & task delegation
    • Advanced research & competitor analysis

Billed by the hour, from 5 hours a week, month to month with two weeks’ notice. Every tier is a dedicated VA, the same person every time.

What you get

Everything included, nothing hidden.

  • The Same Person Every Time

    Your VA works with a small portfolio of clients. You always get the same person, they learn your store, your tone, your edge cases.

  • Tarly Time Tracking

    Every hour is logged in Tarly so you see exactly what was worked on and when. No guessing, no trust issues.

  • Task Board Included

    We set up a shared task board (Notion, Asana, ClickUp) so every task is submitted, prioritized, and confirmed complete.

  • Weekly Summaries

    A Friday wrap-up lands in your inbox every week, tasks completed, hours logged, blockers flagged.

  • Fast Rematch

    If your VA does not work out for any reason, we move your store to another trained VA within 48 hours. Your store already has a backup who knows it, and the SOPs mean nobody starts from scratch.

  • No Long-Term Contracts

    Month-to-month. Scale hours up or down as your store needs change. Cancel with two weeks notice, no penalty.

Questions

Straight answers.

How quickly can my VA start?

Most clients are matched and briefed within 3–5 business days. Tasks typically begin in week two so your VA can shadow your workflow before touching anything.

Is the rate per hour or a monthly retainer?

All rates are per hour. You agree a minimum number of hours per week and are only billed for time actually worked, logged in Tarly with task-level detail.

What if I need fewer than 10 hours a week?

We can accommodate smaller engagements. The minimum is typically 5 hours per week. Contact us and we will quote based on your actual requirements.

Can I upgrade or change tiers?

Yes. If you need a more experienced VA, we rematch you. Tier changes take effect at the start of the next billing period.

Do you offer a trial period?

Yes, all new engagements include a two-week trial at the agreed rate. If you are not satisfied after the first two weeks, you pay only for hours worked and we part on good terms.

  • Alwaz manages our Shopify store as a virtual assistant. I highly recommend him to anyone seeking support within his areas of expertise, he consistently completes tasks efficiently and effectively.

    Memduh G. Store founder and CEO · Upwork

  • Smart suggestions and very responsive. For the first time I am confident my Shopify store is in the right hands.

    Rex M. United States · Fiverr, repeat client

  • Alwaz is efficient, reliable, and proactive. He made our store operations smooth and stress-free. Highly recommended.

    Carey N. United States · Fiverr

Ready to hire your General VA?

Book a 30-minute call. We will map your recurring tasks, estimate the time saving, and match you with the right VA within the week.