AI

Automations

Cross-tool automations that connect Shopify to your accounting, 3PL, CRM, ERP, and helpdesk. Webhooks, queues, and scheduled jobs that run reliably, every time.

What is it?

What is Automations?

As Shopify brands grow, their tool stack fragments. Orders live in Shopify, fulfillment lives in a 3PL or ShipStation, accounting lives in Xero or QuickBooks, customer data lives in Klaviyo and a CRM, support lives in Gorgias or Help Scout, and analytics lives across GA4, Looker Studio, and assorted dashboards. The moment any of these tools needs to talk to another, you have a workflow that someone is either doing manually or paying a third-party integration tool to half-handle. We build the automations that connect these systems properly: real-time webhooks where they matter, scheduled jobs where they make more sense, structured error handling so failures do not silently drop data, and logs so you can debug any issue without our involvement.

AI

What's included.

Everything in this service

Workflow Mapping

Structured audit of every manual or semi-manual workflow between your tools. Quantified by frequency, error rate, and time cost. Prioritized for highest-ROI automation first.

n8n / Make / Zapier Builds

Automations built in the right platform for the workload. Low-volume convenience workflows in Zapier or Make. High-volume or business-critical workflows in self-hosted n8n. Custom Node.js or Python for everything that does not fit a no-code tool.

Webhook + API Infrastructure

Real-time webhook handlers for Shopify, helpdesk, and CRM events. API integration with your ERP, 3PL, accounting tool, or any custom system. Authentication, rate limiting, and idempotency handled properly.

Error Handling + Dead-Letter Queues

Every automation includes retry logic for transient failures, dead-letter queues for permanent failures, and Slack or email alerts for anything requiring human attention. No silent drops.

Logging + Audit Trail

Every automation run is logged with input, output, and outcome. Searchable from a dashboard you control. Useful for debugging, audit, and compliance.

Documentation + Handover

Every automation comes with documentation covering what it does, why it exists, how to modify it, how to debug it, and who to escalate to if it breaks. Knowledge lives in your team, not just in our heads.

Why it matters

Why this matters for your store.

Manual workflows between tools are expensive in three ways: the labor cost of the person doing the manual work, the error rate (humans miss 1 to 3 percent of routine operations), and the context-switching cost (interrupting valuable work to handle routine data movement). A well-designed automation eliminates all three. The brands we work with typically free up 15 to 40 hours per week of operational labor within the first 60 days of an automation engagement, and reduce downstream error rates (overselling, missed fulfillments, accounting reconciliation errors) by 80 to 95 percent.

Our Approach

How we do it.

01

Workflow Audit

A structured 60-minute interview plus observation of your team's manual work. We identify every recurring task, quantify time and error costs, and produce a prioritized automation backlog.

02

Architecture Design

For each automation, we design trigger logic, conditional branches, error handling, logging requirements, and human escalation points. Reviewed and approved before any building.

03

Build + Test

Each automation built in staging, tested against real data volume, and validated end-to-end before production deployment. Edge cases stress-tested explicitly.

04

Deploy + Monitor

Production deployment with monitoring configured. Monthly review of automation performance and error rates. New automations added as your operations evolve.

Questions

Common questions.

How is this different from your AI Workflows service?
Automations is broader: any cross-tool workflow regardless of whether AI is involved. AI Workflows is specifically the subset of automations that use AI models for decision-making, content generation, or classification. Most engagements span both.
Should I use Zapier, Make, or n8n?
Zapier for under 1,000 events per month and convenience workflows. Make for moderate volume and visual workflow design. Self-hosted n8n for high volume, business-critical, or anything sensitive about data residency. We pick per workflow, not per project.
What does ongoing maintenance look like?
Most automations need light maintenance only: API version updates when vendors deprecate endpoints, occasional adjustments when business logic changes. A small monthly retainer (USD 500 to 1,500) covers ongoing maintenance for a typical 10 to 20 automation portfolio.
Can you connect Shopify to my ERP?
Yes. We have built Shopify-to-NetSuite, Shopify-to-QuickBooks, Shopify-to-Xero, Shopify-to-Dynamics 365, and Shopify-to-Odoo integrations. SAP is scoped case-by-case because of module fragmentation.
How long does a typical automation build take?
Simple Zapier workflow: 2 to 5 business days. Standard Make multi-step automation: 1 to 2 weeks. Complex n8n self-hosted integration: 3 to 6 weeks. Each automation is quoted individually.
Do you host the automations or do I?
Depends on the tool. Zapier and Make are vendor-hosted. n8n we typically self-host on Render or Railway for you. Custom Node.js or Python lives on your own infrastructure (we set it up, you own it).
Work With Us

Ready to get started?

Book a free call and walk us through your three most time-consuming cross-tool workflows. We will tell you which to automate first and what it would save.

Or contact us →