Shopify Operations + Growth Agency — Services | ScaleWise VA
What We Do

What we do.

We run Shopify stores day to day. When a store needs more than that, the same team handles growth, builds and automation.

Operations

Orders, inbox, listings and stock, every day.

Day-to-day Shopify management handled by specialists who know the platform inside out. We become your operations team, not just a support function.

Store Management

Full day-to-day Shopify oversight including inventory coordination, supplier management, daily reporting, and operational continuity. Nothing falls through the cracks.

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Customer Support

On-brand responsive customer care across email and chat. Our support specialists follow your brand guidelines and are trained to de-escalate, resolve, and retain.

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Virtual Assistant Service

Dedicated VA support for any Shopify task. Product listings, admin, data entry, research, coordination. A skilled pair of hands for whatever your store needs.

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TikTok Shop

TikTok Shop setup, management, and fulfillment. We handle shop creation, product catalog sync, inventory management, and order processing on TikTok.

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Business Setup

Company formation, banking setup, accounting software, and operational systems. We help you build the business infrastructure to scale confidently.

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Also available

Growth, builds and AI, for stores we already run or on their own. Each is scoped after a 30-minute call.

Growth

Ads, email and conversion, for stores that already sell.

Growth services run by people who do this every day, measured on real numbers. From paid advertising to lifecycle marketing to search visibility.

Pinterest Ads

Certified Pinterest media buying driving qualified traffic to your Shopify store. Strategy, creative direction, campaign management, and performance reporting.

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Meta Ads

Facebook and Instagram advertising with precise audience targeting, creative strategy, and retargeting. Pixel setup, catalog ads, and ROAS-focused optimization.

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TikTok Ads

TikTok paid advertising including Spark Ads, In-Feed Ads, and TopFeed placements. Creative strategy, audience targeting, and conversion optimization for viral results.

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Email & SMS Marketing

Campaigns and automations that drive repeat revenue. Welcome series, abandoned cart, post-purchase flows, and broadcast campaigns that convert.

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Klaviyo Agency

Expert Klaviyo setup, flows, segmentation, and ongoing management. We make your email list your most reliable revenue channel.

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Conversion Rate Optimization

Data-driven testing to turn more visitors into customers. We analyze your funnel, identify friction points, and implement changes that lift conversion.

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Marketing Strategy

Quarterly strategy and channel planning. We define your target audience, select the right channels, allocate budget, and deliver a roadmap your team can execute.

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Build

New stores, redesigns, and the code in between.

End-to-end Shopify build, design, development, and technical work. Whether you need a bespoke storefront, a custom feature, or a global rollout.

Custom Store Project

Design and build a bespoke Shopify store from scratch. Brand-aligned, conversion-optimized, and built to scale. Fully documented handover included.

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Shopify Development

Custom theme development, Liquid templating, section-building, and feature work. From minor adjustments to complete theme overhauls.

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Store Redesign

Refresh and modernise your existing Shopify store. Updated UX, improved mobile experience, on-brand visuals, and better conversion architecture.

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Shopify App Development

Build custom apps and private integrations for your store. When off-the-shelf tools do not fit your workflow, we build exactly what you need.

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Integrations

Connect your store to any third-party tool or platform. ERPs, 3PLs, CRMs, warehouse systems, and custom APIs handled cleanly and reliably.

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Internationalization

Expand your store to sell globally. Multi-currency, multi-language, localised content, international shipping logic, and market-specific compliance.

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Brand Guide

Professional brand guide covering logo usage, typography, color palette, imagery style, tone of voice, and brand values. The foundation for consistent brand expression.

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Graphic Design

Custom graphics for your brand. Product imagery, ad creatives, social media assets, email headers, packaging mockups, and website illustrations.

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Web Development

Custom web application development. Frontend and backend builds, API integrations, dashboards, landing pages, and headless Shopify implementations.

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UI/UX Design

Figma based design for mobile apps, web apps, SaaS dashboards, websites, and landing pages. Wireframes, prototypes, design systems, and source files included.

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AI

Automation we use ourselves, set up for your store.

We use AI in our own daily work: drafting, sorting the inbox, pulling reports. A person checks what it produces before it reaches a customer. These are the same tools, set up for your store.

AI Workflows

Custom automations that reduce manual work and speed up operations. We map your repeatable tasks, identify automation opportunities, and build reliable systems that run without you.

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AI Videos

AI-generated video content for your store and ads. Product showcases, social content, and ad creatives produced at scale without traditional production costs.

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AI Agents

Autonomous AI agents that handle repetitive store tasks. Customer support agents, inventory management agents, and data processing agents that work 24/7.

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Free Resources

Guides and case studies, free to read.

We document what we learn operating Shopify stores at scale. No gate, no upsell. Just useful knowledge for store owners who want to build better operations.

Guides

Free expert guides for Shopify store owners. Operational frameworks, marketing playbooks, and process templates written by the people who run stores daily.

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Case Studies

Real results from stores we manage. We document our client work so you can see exactly what we deliver, how we deliver it, and what the outcomes look like.

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Work With Us

Not sure where to start?

Book a free 30-minute discovery call. We will review your store, identify the highest-leverage opportunities, and tell you exactly what we would do.

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